Terms and conditions - Les Rives

Terms and conditions

Credit card payments in favor of Cong Ty TNHH Les Rives are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as LES RIVES on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.


Price quotations are subject to change without notice. If for any reason the price quoted is not correct, Les Rives will contact you for authorization. Tips and all other purchases of a personal expense are not included.


Full payment should be made at the time of booking.

Cancellation and Refund

Full cancellation of the services previously confirmed by Les Rives must be followed by a confirmation of cancellation from Les Rives. Les Rives will not be responsible for any cancellation not received, hence not confirmed back to the customer.

If you need assistance please contact us at bookings@lesrivesexperience.com.